Employment Type
Contractor
Duration of employment
12 Months
Job Location
New Brunswick, NJ
Date posted
May 21, 2026
Position title
ServiceNow HRSD Architect / Lead || Hybrid Onsite || Long term contract
Description

We are currently looking to hire a [ServiceNow HRSD Architect / Lead] and we believe your skills and expertise are a better match for this role. We have an exciting career opportunity for you with one of our esteemed clients at New Brunswick, NJ Chicago IL,)

 

“NJTECH is a globally managed IT services, IT consulting and business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. We play a major role in helping our clients to achieve their objectives at the highest level; ultimately creating sustainable value to customers.”

Responsibilities

Role: ServiceNow HRSD Architect / Lead

Location: Hybrid Onsite – New Brunswick, NJ , Chicago IL

Duration: Long-term

Key Responsibilities:

 

  • Solution Architecture: Lead the design and implementation of end-to-end ServiceNow solutions, including – HRSD module, and other ServiceNow applications.
  • Strategic Planning: Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations.
  • Customization & Configuration: Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability.
  • Integration Design: Architect integrations between ServiceNow and third-party systems (such as LDAP, Active Directory, SAP, and custom APIs), ensuring seamless data flow and system interoperability.
  • Leadership & Mentorship: Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards.
  • Platform Optimization: Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows.
  • Governance & Security: Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments, including the proper management of data, access control, and system configurations.
  • Client Engagement: Act as a subject matter expert, providing advice and recommendations to clients on ServiceNow architecture, process automation, and platform capabilities.
  • Documentation: Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides.
  • Upgrades & Enhancements: Lead efforts for system upgrades, patching, and platform enhancements, ensuring minimal impact on operations and aligning with new ServiceNow releases and features.
  • Drive the end-to-end implementation of ServiceNow HRSD (HR Service Delivery) ensuring timely execution of project deliverables.
  • Experience with ServiceNow modules HRSD (HR Service Delivery)
  • Design HRSD solutions that align with business goals and scalability requirements. Translate business requirements into technical specifications and provide architectural blueprints for implementation.
  • Help HRSD projects through discovery, design, build, test, and deployment activities.
  • Knowledge of integrations between ServiceNow HRSD and other enterprise HR systems
  • Exceptional stakeholder management capabilities with demonstrated ability to build relationships at all organizational levels.
  • Exceptional communication skills for explaining complex technical concepts to both technical and non-technical audiences.
  • Proven ability to translate business requirements into technical solutions.
  • Problem-solving skills with the ability to think strategically and innovate.
  • Experience in examining and re-engineering business processes.
  • Customer-focused approach to work, with ability to interpret and address complex requirements.
  • Experience with scripting, business rules, UI policies, and other ServiceNow customization features.
  • Experience with ServiceNow integrations with third-party systems.
  • Experience with ITIL principles and best practices.